Why MRH?

My Resolution Hub

What makes us different?

Developed by experts in consumer complaints

Resolver Group understands the consumer's pain points when trying to resolve an issue with an organisation. Through processing complaints from more than four million individuals over nearly ten years, we have built MRH to provide a best-in-class solution for organisations looking to maximise operational efficiency and increase transparency in the dispute resolution process.

Our resolver.co.uk platform, the UK's largest free complaints site, has handled over 7.1 million complaints since we started, so this is something we understand and can help with.

At Resolver, we take privacy and security very seriously, which is why Resolver and every one of the products we offer are fully GDPR compliant. We are fully accredited with ISO/IEC 27001 for Information Security.



Purpose built

MRH is not just a generic case management tool or CRM technology provider focusing on internal back-end solutions.  Our mission is to resolve disputes positively for all parties: disputants, respondents, ADR providers, Courts and Tribunals.

We bring an unrivalled depth of experience in developing resolution technology and a proven track record of designing user-focused solutions to achieve that mission.


From dispute creation to resolution, MRH is designed to meet your requirements. Our application will capture all essential dispute information from the outset, facilitate a structured dialogue through secure online messaging, and ensure all key evidence and supporting documentation is at your user's fingertips, meaning efficient management at every step of the process.


About us


Our demo is both free and comprehensive and can take place online whenever you are ready

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Resolver is fully GDPR compliant and takes good care of your data


View Privacy Policy

ISO 27001 

Resolver has ISO/IEC 27001 for Information Security

Certificate number: 220917

View Certificate